Built by people who did the work first.

Chayden Young is President and CEO. He has spent more than 15 years in marketing and has helped coach hundreds of practices. Outside the company he serves as a U.S. Army Green Beret.

That matters here for a specific reason rather than as biography. Most people selling dental marketing have never sat with a treatment coordinator and worked through why a consult failed. The Full Arch Framework was not assembled from industry reading. It came out of that coaching work, which is why it is organized around where practices break rather than around the services an agency happens to sell.

You can talk theory all day long, but unless you have actually done it, it does not matter.Chayden Young, President and CEO

Every engagement starts by diagnosing the practice against three gates, and the work is fixing the one that is broken. Generate is whether the right patients in your market are finding you. Convert is whether every inquiry reaches a booked consultation that arrives. Close is whether your team can present the plan and the financing with confidence. It is a diagnostic rather than a package because practices seldom break at all three at once. They break at one, and the other two carry the result. A practice that buys advertising when nobody returns its calls will spend a year proving marketing does not work, and the Full Arch Framework exists to stop that mistake.

Every part of this was built by our team for full-arch practices rather than adapted from general dental marketing.

We work with implant practices doing full-arch treatment, in the United States. We do not run hygiene campaigns, aligner campaigns or general dental marketing alongside it, and that is a deliberate limit rather than a gap we intend to fill. Full arch is a different business: the patient is making one large decision rather than a series of small ones, it usually involves a spouse and almost always financing, and the constraint is consult time rather than chair volume.

We are also a poor fit for some practices, and it is cheaper for everyone to establish that early. A practice with no capacity to add consults, one unwilling to have its team coached, or one looking for the cheapest possible leads regardless of whether they become patients is not one we can help.

Diagnosis before prescription

The first conversation is about where your practice is losing cases, not about what we sell. If the answer turns out to be something we do not provide, that is a more useful outcome than a sale. If we do not believe we can help, we say so on the call.

Measured in started cases

Leads and impressions are inputs, and a practice can be buried in both while producing nothing. We report against treatment starts and treatment value set beside advertising spend, which is the comparison that answers the question an owner is actually asking.

Measured the same way every month

We report the same figures we manage the account against, measured the same way every month, and we show the months that do not flatter us as readily as the ones that do.

We work with your team, not around it

Our Setter Center and coordinators operate as an extension of your office rather than a separate operation that hands over a list, and our coaches work with the people you already employ. Practices that grow here do it with their own team performing better, not with marketing carrying an unchanged practice.

Our Google rating is 4.9 across 69 reviews, and the doctors we work with are quoted throughout this site by name. Testimonials are worth something, but they are the weakest evidence we can offer, because every agency has them and nobody publishes the unhappy ones. The stronger evidence is the case studies, where named practices appear with treatment starts, treatment value, advertising spend, return on ad spend and the period each figure covers, including the less flattering results. The written client reviews sit alongside them.

If you are deciding between agencies, these are the questions that separate them. We would rather you asked them of everyone, including us, than took anybody's word for it.

1. Has the person leading the company ever actually done the marketing, or only sold it?
2. Has anyone there sat with a treatment coordinator and worked through a failed consult?
3. Do they diagnose where your practice is losing cases before recommending anything?
4. Who contacts your leads, and how quickly? Ask what happens to an inquiry arriving at nine in the evening.
5. Does the reporting reach started treatment, or stop at leads and cost per lead?
6. Are their results reported as treatment started, or as something looser?
7. Will they tell you when you are not a good fit?

Our answers are on this page and on the page about choosing a dental implant marketing company, which sets out the same criteria in more detail. If you want the diagnosis before the conversation, the practice assessment is five questions and names the gate that is costing you cases.